HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All40,273Opened906Unresolved5,225Resolved12,662Rejected21,480
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

Basebet Casino - Player’s withdrawal is delayed due to account verification issues.

Resolved Submitted: 25 Jan 2025
Disputed amount: 100 USD₮
Safety Index 3.5 Low
Our verdict Player stopped responding

Rocket Spin Casino - Player's withdrawal is delayed.

Closed Submitted: 25 Jan 2025
Disputed amount: €1,500
Safety Index 8.5 High
Our verdict Insufficient evidence from player

WinGaga Casino - Player’s account has been closed again.

Closed Submitted: 25 Jan 2025
Disputed amount: €27
Safety Index 8.5 High
Our verdict Player stopped responding

Nagad88 Casino - Player's account is closed due to bonus hunting.

Closed Submitted: 25 Jan 2025
Disputed amount: ৳500
Safety Index 4.9 Low
Our verdict Player stopped responding

Magic Win Casino - Player’s withdrawal has been delayed.

Closed Submitted: 25 Jan 2025
Disputed amount: £372
Safety Index 0.6 Very low
Our verdict Player stopped responding

HunnyPlay Casino - Player faces delayed withdrawals and blocked account.

Closed Submitted: 25 Jan 2025
Disputed amount: 14,800 USD₮
Safety Index 2.8 Very low
Our verdict Case closed

Casino Saint-Vincent - Player's account has been closed unexpectedly.

Resolved Submitted: 25 Jan 2025
Disputed amount: ??
Safety Index 8.1 High
Our verdict Other

Tiki Casino - Player’s withdrawal is delayed.

Closed Submitted: 25 Jan 2025
Disputed amount: €500
Safety Index 7.4 Above average
Our verdict Other

30 Bet Casino - Player's funds have been confiscated.

Closed Submitted: 25 Jan 2025
Disputed amount: $11,200
Safety Index 6.0 Below average
Our verdict Regulator: Casino was right

Casino Kingdom - Player’s account has been closed and winnings delayed.

Closed Submitted: 25 Jan 2025
Disputed amount: NZ$91,280
Safety Index 9.5 Very high
Show more complaints (+10)
Showing 16,481 - 16,490 of 40,273 complaints
1...1,648 1,649 1,650...4,028
Go to pageof 4,028 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.