HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All38,502Opened981Unresolved4,937Resolved12,119Rejected20,465
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction

CyberCoins Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 29 Mar 2025
Black points: 153
Disputed amount: €170
Safety Index:Low
Our verdict Player stopped responding

TikiTaka Casino - Player claims that payment has been delayed.

Closed Submitted: 29 Mar 2025
Disputed amount: €925
Safety Index:Above average
Our verdict Unjustified complaint

Wazbee Casino - Player seeks refund due to account dispute.

Closed Submitted: 29 Mar 2025
Disputed amount: €802
Safety Index:High
Our verdict Player stopped responding

PowerUp Casino - Player’s account has been closed.

Closed Submitted: 29 Mar 2025
Disputed amount: €120
Safety Index:High
Our verdict Player stopped responding

Betlabel Casino - Player’s withdrawal is halted due to account fraud claim.

Closed Submitted: 29 Mar 2025
Disputed amount: €430
Safety Index:Fresh casino
Our verdict Case closed

HugoBets Casino - Withdrawal of player's winnings has been delayed.

Resolved Submitted: 29 Mar 2025
Disputed amount: €100
Safety Index:Low
Our verdict Failed self-exclusion

TrueLuck Casino - Player's account remains open despite closure request.

Unresolved Submitted: 29 Mar 2025
Black points: 541
Disputed amount: €1,000
Safety Index:Very low
Our verdict Other

Coincasino.com - Player's self-exclusion request has been ignored.

Closed Submitted: 29 Mar 2025
Disputed amount: C$920
Safety Index:Below average
Our verdict Case closed

Bets.io Casino - Player's account has been closed and winnings confiscated.

Resolved Submitted: 29 Mar 2025
Disputed amount: $18,520
Safety Index:Low
Our verdict Other

Spinrise Casino - Player's funds are at risk with potential illegality.

Closed Submitted: 28 Mar 2025
Disputed amount: €4,000
Safety Index:Very low
Show more complaints (+10)
Showing 13,191 - 13,200 of 38,502 complaints
1...1,319 1,320 1,321...3,851
Go to pageof 3,851 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.