HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,717Opened890Unresolved5,707Resolved13,533Rejected22,587
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

Savaspin Casino - Player’s withdrawal is delayed due to verification issues.

Closed Submitted: 15 Sep 2025
Disputed amount: €600
Safety Index 7.8 Above average
Our verdict No reaction policy

Rollbit Casino - Player’s withdrawal is delayed.

Unresolved Submitted: 15 Sep 2025
Black points: 972
Disputed amount: 9,611 USD₮
Safety Index 4.0 Low
Our verdict Player stopped responding

RTbet Casino - Player's account has been blocked after a withdrawal request.

Closed Submitted: 15 Sep 2025
Disputed amount: 4,000 zł
Safety Index 9.0 Very high
Our verdict Unjustified complaint

Monro Casino - Player’s account is closed and withdrawals delayed.

Closed Submitted: 15 Sep 2025
Disputed amount: €11,000
Safety Index 7.1 Above average
Our verdict Player stopped responding

irwin Casino - Player’s withdrawal is delayed due to payment method.

Closed Submitted: 15 Sep 2025
Disputed amount: €309
Safety Index 7.6 Above average
Our verdict Case closed

LuckyMax Casino - Player requests account closure for self-exclusion.

Resolved Submitted: 15 Sep 2025
Disputed amount: €23
Safety Index 0.2 Very low
Our verdict Case closed

Magius Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 15 Sep 2025
Disputed amount: €355
Safety Index 7.1 Above average
Our verdict Case closed

Jackpot.bet Casino - Player's account is closed due to fraud accusation.

Resolved Submitted: 15 Sep 2025
Disputed amount: €2,002
Safety Index 7.2 Above average
Our verdict Player stopped responding

Funbet Casino - Player’s winnings are not credited.

Closed Submitted: 15 Sep 2025
Disputed amount: €345
Safety Index 5.8 Below average
Our verdict Player stopped responding

BDM Bet Casino - Player's account is closed due to multi-accounting claim.

Closed Submitted: 15 Sep 2025
Disputed amount: 8,925 zł
Safety Index 9.0 Very high
Show more complaints (+10)
Showing 11,921 - 11,930 of 42,717 complaints
1...1,192 1,193 1,194...4,272
Go to pageof 4,272 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.