HomeComplaintsCaliente Casino - Player’s criticizing false advertisement of bonus.

Caliente Casino - Player’s criticizing false advertisement of bonus.

Amount: Mex$300

Caliente Casino
Safety Index:Below average
Submitted: 10 Jan 2021 | Resolved : 22 Feb 2021
Resolved Our verdict

Case closed

RESOLVED

Case summary

3 years ago

The player from Mexico was criticizing the casino's promotion due to the wording of its advertisement, which he misunderstood and therefore wasn't credited the bonus money he was expecting. The complaint was resolved. The casino decided to credit the player a bonus of $200MXN as compensation for his unpleasant experience.

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This post has been made private by Casino Guru, as requested by the casino.

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This post has been made private by Casino Guru, as requested by the casino.

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This post has been made private by Casino Guru, as requested by the casino.

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Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

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3 years ago
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This post has been made private by Casino Guru, as requested by the casino.

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Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

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3 years ago
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This post has been made private by Casino Guru, as requested by the casino.

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3 years ago
Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

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3 years ago
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This post has been made private by Casino Guru, as requested by the casino.

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3 years ago
Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

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3 years ago
Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

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3 years ago
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This post has been made private by Casino Guru, as requested by the casino.

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Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

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