HomeComplaintsCaliente Casino - Player’s criticizing false advertisement of bonus.

Caliente Casino - Player’s criticizing false advertisement of bonus.

Amount: Mex$300

Caliente Casino
Safety Index:Below average
Submitted: 10 Jan 2021 | Resolved : 22 Feb 2021
Resolved Our verdict

Case closed

RESOLVED

Case summary

3 years ago

The player from Mexico was criticizing the casino's promotion due to the wording of its advertisement, which he misunderstood and therefore wasn't credited the bonus money he was expecting. The complaint was resolved. The casino decided to credit the player a bonus of $200MXN as compensation for his unpleasant experience.

Private
Private
3 years ago
Translation
Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

Private
Private
3 years ago
Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

Private
Private
3 years ago
Translation
Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

Private
Private
3 years ago
Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

Private
Private
3 years ago
Translation
Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

Private
Private
3 years ago
Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

Private
Private
3 years ago
Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

Private
Private
3 years ago
Translation
Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

Private
Private
3 years ago
Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

Private
Private
3 years ago
Translation
Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

Private
Private
3 years ago
Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

Private
Private
3 years ago
Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

Private
Private
3 years ago
Translation
Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

Private
Private
3 years ago
Translation
Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

Private
Private
3 years ago
Translation
Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

Private
Private
3 years ago
Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

Private
Private
3 years ago
Translation
Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

Private
Private
3 years ago
Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

Private
Private
3 years ago
Translation
Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

Private
Private
3 years ago
Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

Private
Private
3 years ago
Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

Private
Private
3 years ago
Translation
Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

Private
Private
3 years ago
Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news