Dear yasin61,
Thank you very much for submitting this complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions to clarify your situation.
Could you please send me the link to the cashback promotion you are referring to? If you do not have a direct link, you may also post a screenshot here.
What was the balance in your account when the casino closed it?
I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards
Veronika
Dear yasin61,
Thank you very much for submitting this complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions to clarify your situation.
Could you please send me the link to the cashback promotion you are referring to? If you do not have a direct link, you may also post a screenshot here.
What was the balance in your account when the casino closed it?
I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards
Veronika