The player from Iowa experienced issues with withdrawing winnings, as he was instructed to pay over 200 but had not received any funds. The Complaints Team attempted to gather more information by reaching out for clarification regarding account verification and the nature of the winnings. However, due to the player's lack of response to the inquiries, the complaint was rejected, limiting further investigation.
Betspinz Casino - Player's winnings are confiscated.
Amount: $3,114
Betspinz Casino
Safety Index:Very lowSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
0.5
Betspinz Casino has a Safety Index of 0.5, which means some of the considered factors point to a very low level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
1 week ago
Public
Public
3 weeks ago
Was told to pay over 200 to get my winnings paid and never received anything
Public
Public
3 weeks ago
Hello Jaboman11,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Betspinz Casino. Please allow me to ask you a few more question before we would move forward.
- Could you please advise if your account is already verified and if yes, since when exactly?
- Did you accumulate your winnings with real money or did you use a bonus?
- When was the last time you spoke to the casino and what was it about?
Looking forward to your answer.
Regards,
Nick
