BC.Game Casino - The player's unable to close his account.

Hello. I have tried few days to close my account. I dont get any answers to my email and there is No live support to answers. I want to close my account permanently due my gambling addiction but it is not happening.

Hello Hen7,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with BC.Game Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise since when are you registered in the casino? When did you request to close your account and in what way? Did you mention gambling issues or addiction? When was the last time you spoke to the casino and what was it about?

Please also understand that as there is no verification in the casino, there is basically no way to permanently block you from registering there under different e-mail and the casino is not responsible for that if you would do it.

Looking forward to your answer.

Regards,

Nick

This is resolved now so the case can be closed.

Thank you Hen7 for letting us know that the issue has been resolved. Please do not hesitate to contact us if you will come across any other trouble again in the future, we will gladly try to help you out.

Regards,

Nick