1Bet Casino - Player is experiencing some problem.

Amount: Can$400

1Bet Casino

Safety Index:Very low Submitted: 30 Oct 2020 | Case closed : 15 Nov 2020

Case closed Our verdict

Player stopped responding

REJECTED

Case summary

4 years ago

The player from Canada complains about an uncertain issue. We rejected the complaint because the player didn't respond to our messages and questions.

Public

Debbie

Unregistered user

Canada

Public

4 years ago

not good game

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Petronela

Complaints Team Lead

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4 years ago

Dear Debbie,

Thank you very much for submitting your complaint. I’m afraid, I will definitely need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.

Best regards,

Petronela

Edited by a Casino Guru admin

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Petronela

Complaints Team Lead

Public

4 years ago

Dear Debbie,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

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Petronela

Complaints Team Lead

Public

4 years ago

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.