Ybets Casino - Player’s withdrawal is delayed.

My withdrawals have been pending for 5 days. First they said it would take 24 hours, then it was technical difficulties, and now back to just saying delayed. Stay far away from this site - you are allowed to deposit but not allowed to withdraw any of your funds.

Dear willyjones23,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.

That’s why we advise players to be patient, cooperate fully with the casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, please, let us know and we will intervene and try to help you.

Thank you in advance for your patience and understanding.

Best regards,

Tomas

Dear willyjones23 and Tomas!

We sincerely apologize for the delay in processing your withdrawal, which was caused by a technical issue.

However, we would like to confirm that both of willyjones23's payout requests—one for 0.35 ETH and another for 0.36 ETH—have been successfully completed.

Please rest assured that we have all the necessary proofs and evidence available should you require further verification.

Thank you for your patience and understanding.

Best regards,

Ybets Representative

Thanks for the reply to the Ybets Casino Representative,

Dear willyjones23,

kindly confirm the reception of your funds.

I'll await for your confirmation.

Dear willyjones23,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

It appears that this issue may have been resolved, but without confirmation from the player we are forced to reject this complaint.

The player can reopen this complaint anytime.