HomeComplaintsWolfy Casino - Player accuses casino of irresponsible gambling practices.

Wolfy Casino - Player accuses casino of irresponsible gambling practices.

Amount: €20,000

Wolfy Casino
Safety Index:Low
Submitted: 15 Jul 2023 | Case closed : 30 Jul 2023
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

9 months ago

The player from Belgium has expressed dissatisfaction with Wolfycasino, claiming fraudulent behaviour and lack of assistance from customer support. The player advises other players to avoid the casino due to their negative experience. The complaint was closed as the player stopped responding.

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9 months ago

Wolfycasino is one of the scams casino they are against the gambling responsibility the live chat agents are really scams peoples they don't help you they are all fraud do not playing on this casino stay away from this scam casino what a bad for this casino that all players has negative experience with this casino

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9 months ago

Dear Wali19,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Wolfy Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.

Best regards,

Nick

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9 months ago

Hello. Dear

This casino is unfair and fraud and against the responsibility of gambling I have asked many times to clos my account before that I am lost my mony and they didn't did that when I have lost everthing after they closed my account really a fraud people there

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9 months ago

Hello Wali19,

Did you request for account closure or self-exclusion? Do you have any conversation saved between you and the casino? If yes, please forward it to nikolas.b@casino.guru.

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9 months ago

Dear Wali19,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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9 months ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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