Winstark Casino Review

The player from the United States had been waiting for a withdrawal for six weeks without any updates from the casino. Each time the player contacted support, he was simply told to wait. The player had not made any previous withdrawals and had submitted all the necessary verification documents. The casino claimed to have requested additional documentation multiple times. The casino later stated that they would process the withdrawal once they had received all required documents. The player insisted that he had not received any email requests for additional documents. The casino then claimed that the withdrawal was sent about 10 days ago. However, without confirmation from the player, the complaint had been rejected, but could be reopened anytime.

The player from Alabama had requested a withdrawal less than two weeks prior to submitting this complaint. Her money had not been received yet. Despite having all her details verified, she only received $90 out of the $150 she had won. The casino had claimed a rule in their terms and conditions that limited withdrawals to 10 times the deposit amount. We find this rule to be unfair and predatory according to our Fair Gambling Codex. Despite our attempts to contact the casino for resolution, they had failed to respond. Hence, the complaint was marked as 'unresolved', potentially affecting the casino's rating. We advised the player to contact the Curacao Gaming Authority for further assistance.

The player from the United States has submitted all required identification information and even got approval for his withdrawal but the casino is not processing it. The player's efforts to contact the casino have not been successful, and it now appears that he is being ignored. The player later informed us that the issue was resolved and we closed the complaint accordingly.

The player from Missouri initiated a withdrawal of $100 to a Bitcoin account on September 10th but has not received the funds. Despite providing the necessary documentation, the player has not received assistance from the casino's live chat. The complaint was closed as the player stopped responding.

The player from Greece had an issue where his deposit of 20€ had not reflected in his casino account. After he had contacted the casino and provided proof of the transaction, there was no resolution. We had suggested that he contact his payment provider for further investigation, as the casino could not do much in this case. Eventually, the player informed us that the issue had been resolved.

The player from Kenya had struggled to withdraw £100 in winnings from Avantgarde Casino. Despite having fulfilled all wagering requirements, the casino had claimed that the winnings had expired. The casino had promised to refund the player's Bitcoin wallet, but it had failed to do so and had stopped communicating. The player had also faced issues with his account being locked. However, the issue had been resolved when the casino reinstated the player's account and returned the initial deposit. Despite not receiving the £100 winnings, the player had decided to continue playing in hopes of meeting the withdrawal threshold in the future. The complaint had then been closed as 'resolved'.

The player from the United States had encountered a discrepancy in withdrawal terms and had faced delays in account verification. He had been initially informed by the casino that the maximum withdrawal limit was $50, despite the terms of the promotion he used stating a limit of $100. His withdrawal request had remained pending since December 12. After we had reached out to the casino for clarification, they confirmed that the account verification had been completed and the payment would be processed according to their terms and conditions. The player later confirmed that he had received his full winnings, including the full $100 from the promotion. The issue had been successfully resolved.

The player from Pennsylvania has requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings haven’t been received yet. We closed the complaint as resolved since the player confirmed receipt of the payment.