The player from Canada had her account blocked after depositing funds into her account. The player informed us, her issue was resolved.
I used a vanilla gift card visa then they locked me out I also lost my spins i coul not get in still can’t and avoid my emails sent in my ID 🧐
Dear Amy,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. We will contact the casino and ask for their explanation why your account has been blocked, but, before we do that, please could you elaborate on the problem with the spins? I understood how the funds have been deposited, but I will need more information regarding lost spins. Thank you very much in advance for your reply. I hope we will be able to help you to resolve this issue as soon as possible.
Best regards,
Petronela
Hey thks so much I deposited in a promotion they have on right Now 😕So I cnt play them there expiring everyday 20spins a a day 50 dollar deposit
Thank you very much Amy for your quick reply. I will now transfer your complaint to my colleague Kristína who will be at your assistance. I wish you best of luck and hope to see your problem being resolved to your satisfaction in the near future.