We’ve reopened this complaint as per the player’s request.
Received by email from the player:
"I received the first 1100 euros on December 27th, 2021.
The second payment of 1000 euros was confirmed on January 3rd, 2022 and has still not arrived in my bank account. Normal bank transfers never take that long.
When will the money arrive @wildpharao. Are you currently having problems with your payment provider?
The 3rd payout is still pending... mind you since 11/24/2021...that's crazy!
From November 24th, 2021 to January 13th, 2022 you only received 1100 euros out of a total of 3100 and that in a period of 7 weeks."
Wild Pharao Casino, please respond. We would like to give this case one more chance to get resolved and help both involved parties to reach to a satisfactory conclusion.
We’ve reopened this complaint as per the player’s request.
Received by email from the player:
"I received the first 1100 euros on December 27th, 2021.
The second payment of 1000 euros was confirmed on January 3rd, 2022 and has still not arrived in my bank account. Normal bank transfers never take that long.
When will the money arrive @wildpharao. Are you currently having problems with your payment provider?
The 3rd payout is still pending... mind you since 11/24/2021...that's crazy!
From November 24th, 2021 to January 13th, 2022 you only received 1100 euros out of a total of 3100 and that in a period of 7 weeks."
Wild Pharao Casino, please respond. We would like to give this case one more chance to get resolved and help both involved parties to reach to a satisfactory conclusion.