HomeComplaintsWild Fortune Casino - Player’s withdrawal has been cancelled.

Wild Fortune Casino - Player’s withdrawal has been cancelled.

Amount: A$410

Wild Fortune Casino
Safety Index:High
Submitted: 27 Dec 2022 | Resolved : 05 Jan 2023
Resolved Our verdict

Case closed

RESOLVED

Case summary

1 year ago

The player from Australia had her withdrawal denied without further explanation. Player’s complaint has been resolved successfully.

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1 year ago

Hi I have just got an email saying that my deposit has been rejected. I just want to know if Wild Fortune was a scam or not, i had done my research before playing and it seemed legit but now im more than suspicious.

I had also seen that the withdrawl time span was instant, the date i withdrew my money was the 23rd Dec 2022 and its currently the 26th Dec 2022 and now being told i have no money owed to me...pls help

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1 year ago

Dear savarhna,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Have you received confirmation regarding successful account verification? Could you please advise if you have redeemed any promotional offers from this casino when placing your last deposit?

If there’s any relevant communication, please forward it to petronela.k@casino.guru.

I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Petronela

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1 year ago

Thankyou for getting back to me. My money just went in today 🥳

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1 year ago

As the problem has been successfully resolved, we will now close the complaint as ‘resolved’ in our system. Thank you very much, savarhna, for your confirmation, and please don’t hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Petronela

Casino.Guru

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