The player from Australia had her withdrawal denied without further explanation. Player’s complaint has been resolved successfully.
Hi I have just got an email saying that my deposit has been rejected. I just want to know if Wild Fortune was a scam or not, i had done my research before playing and it seemed legit but now im more than suspicious.
I had also seen that the withdrawl time span was instant, the date i withdrew my money was the 23rd Dec 2022 and its currently the 26th Dec 2022 and now being told i have no money owed to me...pls help
Dear savarhna,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Have you received confirmation regarding successful account verification? Could you please advise if you have redeemed any promotional offers from this casino when placing your last deposit?
If there’s any relevant communication, please forward it to petronela.k@casino.guru.
I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards,
Petronela
As the problem has been successfully resolved, we will now close the complaint as ‘resolved’ in our system. Thank you very much, savarhna, for your confirmation, and please don’t hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.
Best regards,
Petronela
Casino.Guru