Greetings everyone,
We will bring some clarity to this matter.
Our automatic fair play protocol has been activated as the system detected advanced card counting techniques - wonging. Following a thorough investigation, which included inquiries with Evolution, it was confirmed that the client utilized additional software to assist in card counting across multiple gaming tables simultaneously.
In this particular case, the client monitored 23 tables over 3 hours and 2 minutes, strategically joining only at moments that were most favorable. Based on our experience in the industry, a well-trained person can manually count cards at 2 or 3 tables simultaneously. However, doing the same for 10, or more than 20 tables at once is physically impossible without automated assistance.
Such practices are strictly prohibited, as our platform is designed for entertainment, not financial gain.
We are committed to maintaining a fair gaming environment for all players.
The corresponding evidence will be sent to your email, Branislav.
Terms and Conditions:
2.6. In the case of detection of the use of card counting software or similar methods of gaining an advantage in live dealer games, Welle reserves the right to cancel all winnings. Our website is intended for entertainment purposes only and not for generating profits through strategies or automated methods. The use of such software can be proven by analyzing the speed and features of the game, which cannot be achieved by humans without the help of automation.
Best regards,
Welle Сasino Team
Greetings everyone,
We will bring some clarity to this matter.
Our automatic fair play protocol has been activated as the system detected advanced card counting techniques - wonging. Following a thorough investigation, which included inquiries with Evolution, it was confirmed that the client utilized additional software to assist in card counting across multiple gaming tables simultaneously.
In this particular case, the client monitored 23 tables over 3 hours and 2 minutes, strategically joining only at moments that were most favorable. Based on our experience in the industry, a well-trained person can manually count cards at 2 or 3 tables simultaneously. However, doing the same for 10, or more than 20 tables at once is physically impossible without automated assistance.
Such practices are strictly prohibited, as our platform is designed for entertainment, not financial gain.
We are committed to maintaining a fair gaming environment for all players.
The corresponding evidence will be sent to your email, Branislav.
Terms and Conditions:
2.6. In the case of detection of the use of card counting software or similar methods of gaining an advantage in live dealer games, Welle reserves the right to cancel all winnings. Our website is intended for entertainment purposes only and not for generating profits through strategies or automated methods. The use of such software can be proven by analyzing the speed and features of the game, which cannot be achieved by humans without the help of automation.
Best regards,
Welle Сasino Team