Hello,
Initially the player wagered the bonus and the amount of 130 real converted to real money, afterwards the player continued playing and won more.
The accounts were matched by the same device used for creating the account and opting for the no-deposit bonus - Samsung Galaxy M52, as well as the same IP address, which is prohibited and makes Casino think, that the player was creating different accounts with different personal data for the only purpose - abusing no-deposit bonus.
The only account that was requested to provide the documents - the disputed one, since the player managed to wager the no-deposit.
Kind regards
Hello,
Initially the player wagered the bonus and the amount of 130 real converted to real money, afterwards the player continued playing and won more.
The accounts were matched by the same device used for creating the account and opting for the no-deposit bonus - Samsung Galaxy M52, as well as the same IP address, which is prohibited and makes Casino think, that the player was creating different accounts with different personal data for the only purpose - abusing no-deposit bonus.
The only account that was requested to provide the documents - the disputed one, since the player managed to wager the no-deposit.
Kind regards