Vulcan Vegas Casino - Player’s struggling to withdraw his winnings.

Im playing casino thru vulkanvegas.club. can someone check if its legit because i already deposit more than 100usd , first 50 usd i play and win thru help on name david via telegram, then when im withdrawing i was asked to deposit again to acquire level 2, then i deposit 60 usd in the act, after that they asked processing fee of 9percent, om starting to doubt it , thst i was being scam, please help should i deposit again 9 percent of my winning to them without any guarantee that i can get my winnings

Dear marvinfloralde,

Thank you very much for submitting your complaint. I’m sorry to hear about your withdrawal problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Have you completed KYC verification successfully? Have you withdrawn any funds from this casino in the past?

If there’s any relevant communication, please forward it to petronela.k@casino.guru.

Meanwhile, I would strongly recommend against paying any processing fees as we came across a very similar casino in the past, using the same suspicious tactics. I'm sure you have checked our review for Vulcan Vegas Casino. As you can see from all of the information in our review, Vulcan Vegas Casino is a very bad online casino. We don't recommend playing at it and strongly advise you to stay away from it.

Looking forward to hearing from you.

Best regards,

Petronela

this is their site. Vulcanvegas.club they dont as for verifications, i just log in thru my google act. I cannot withdraw any dollars to them since they asked me to deposit 9 percent of my withdrawal first before they will release my withdrawal.Just one question, please check vulcanvegas.club if this is legit, and please shut them down of possible so no more will be scammed

Dear marvinfloralde,

Could you please forward any supporting evidence that processing fees have been asked from you? Thank you.

Thank you very much, marvinfloralde, for providing all the necessary information. I will now transfer your complaint to my colleague Matej (matej@casino.guru) who will be at your assistance. I wish you best of luck and hope to see your problem being resolved to your satisfaction in the near future.  

Hello marvinfloralde,

I am sorry to hear about your troubles.

The situation that you described is a 99,9% scam. Casinos always deduct the fees from the withdrawal amount.

However, I would like to know some facts. At which game did you win? Did you play more games or just one?

Im playing more than one game

Can you determine if this online casino is a legit . Vulcanvegas.club . Im still want to withdraw my winnings if posibble

Dear marvinfloralde,

The casino has a rating of 0 from 10, has no license and uses fake games. Only scam casinos ask players to pay fees before they release winnings because the winnings will never be released.

Please check this complaint: https://casino.guru/vegas-casino-vulcan-player-s-struggling-to-withdraw

If you pay them, they will ask you to pay more; if you do, they will accuse you of multiple accounts or breach of terms and never pay you anything.

It is a pure SCAM casino.

I lost a huge amount of money huhu

I am sorry to hear about that marvinfloralde.

Please always check a casino on our website before you deposit (or on multiple websites like ours) to be 100% sure the casino will not scam you.

At least you didn't pay the 9% + 7% withdrawal fee.

If you agree, I will close this complaint as unresolved. Your complaint will be a warning for other players.

Agreed

After considering all facts, I am closing this complaint as unresolved with classification: stupid excuse or fraud. The casino is now a scam casino.