Hi Latham, as explained to you previously but I will re-explain our email that you received:
Currently we have found the following during our investigation, and it is of serious concern as a licensed casino we take our policies and terms and conditions very seriously due to AML policies and KYC.
- Your 'brother' has used your credit card on multiple accounts.
- You have recently began to use this card, whilst he has used it prior? Which is very strange to us.
- There is 3+ accounts connected to using your banking information.
- There is now duplicate accounts connected to your account which are a void of our terms.
- We have reason to believe there is something strange happening in this case, and we do find it impossible to believe that you have not noticed your brother has used your card well over 20+ times. In the instance that it was a one time occurrence it may be debatable however this is to clear to our security team.
Usually when this occurs, we would pay back the player all of their deposits. However you are $1,500 in front of the casino so there will be no deposits refunded.
Please note all accounts linked to your card have also been closed.
Hi Latham, as explained to you previously but I will re-explain our email that you received:
Currently we have found the following during our investigation, and it is of serious concern as a licensed casino we take our policies and terms and conditions very seriously due to AML policies and KYC.
- Your 'brother' has used your credit card on multiple accounts.
- You have recently began to use this card, whilst he has used it prior? Which is very strange to us.
- There is 3+ accounts connected to using your banking information.
- There is now duplicate accounts connected to your account which are a void of our terms.
- We have reason to believe there is something strange happening in this case, and we do find it impossible to believe that you have not noticed your brother has used your card well over 20+ times. In the instance that it was a one time occurrence it may be debatable however this is to clear to our security team.
Usually when this occurs, we would pay back the player all of their deposits. However you are $1,500 in front of the casino so there will be no deposits refunded.
Please note all accounts linked to your card have also been closed.