Vavada Casino - Player’s experiencing some problems with playing.

I play there with your no deposit bonus and win around 100 usd or more i dk exact amount then i suffering from lungue cancer so admit in hospital now i m alright and get login back no amount there i want to deposit and start play ther rplease help me contact their casino

kingofkingsnb@gmail.com

My registred email in that casino check this screenshot they sent me messege you have active balance in your account but that time i was in hospital how cn i so please helme

Dear Nimesh,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I would really like to help you, but I am not sure if I understood your problem correctly. Could describe your situation in more detail, please? Do you wish to deposit and play at Vavada Casino? Do you want to withdraw your No Deposit Bonus winnings?

Have you tried contacting the casino via live chat, or email? I found these contacts on the casino’s website:

"Контакты

Phone: +(356) 355-00-125

Skype: vavada-casino

Email: admin@vavada.net"

Thank you in advance for your reply.

Best regards,

Kristina

I were signup vavada casino with yiir link no deposit bonus get no deposit bonus and i m hit waggering requirements means completed waggering requrement when time to withdrae my case of cancer positivr and admit was in hospital now i m back and login at vada no winning there they told.me 14 days bonus expire i tell him het i m from casino guru amd made withdraw with no deposit play but case positive so admit in hospital but they denied to credit my account of my no deposit winning back this id last talk with casino at yesterday thanks if yiu help me in thid my case because if any person suffering from this type of disease how they play in hospital

Nimesh, unfortunately, each bonus has its own conditions and expiry date. A bonus is something like a gift from the casino and by accepting it you automatically agree to the rules attached in doing so.

I apologize, but in this case there is nothing we can do. Please if there is anything else, I could help you with, do not hesitate to contact me, otherwise I will be forced to reject your complaint as unjustified. Thank you for your understanding. 

Unfortunately, after gathering all the necessary information we are rejecting this complaint as unjustified. Sorry we were not able to help you with this one, but please, do not hesitate to contact us in the future, if you run into any issues with this or any other casino and we will try our best to help.