The player from Germany has deposited 25€, wagered over 4 times, and requested a withdrawal of 75€. After a 3-day wait, he discovers that his account is under review, leading him to suspect the casino is trying to avoid processing his withdrawal.
TikiTaka Casino - Player’s withdrawal is delayed and his account is being investigated.
Amount: €75
TikiTaka Casino
Safety Index:Below averageSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
5.7
TikiTaka Casino has a Safety Index of 5.7, which makes it a casino with a below-average level of safety. Explore this casino’s Safety Index
Opened
Current status
Waiting for player to reply
3d 7h 5m 57s
Case summary
4 days ago
Public
Public
5 days ago
Hello,
i have deposited 25€ wagered it more than 4x and made a 75€ withdrawal. After waiting 3 days i checked my account and saw that they are checking my account. To be honest iam pretty sure they just dont want to withdraw my money and thats it.
Kind regards
Alex
Public
Public
4 days ago
Dear alexgensel,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. To better understand your situation, could you please provide us with the following details:
- Could you please specify what types of games you played? Were they slots, live casino games, sports betting?
- Have you activated any bonus with your deposit?
- Have you passed the full KYC verification or at least submitted any identity documents to the casino for verification?
- Have you made any successful withdrawals from this casino before?
I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards,
Veronika
alexgensel has 3d 7h 5m 57s to reply
