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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Complaint replies by Tomas Biscuit

English
Hello all,Thanks for the detailed explanation to the Cloudbet Casino team.Dea... 2 years ago
Hello Angelescar16,I noticed these might seem like contradictions. The proble... 2 years ago
Thanks, Ismaisma for your comment, and to the BiamoBet Casino team for their ... 2 years ago
Hello Mellenico80,The evidence from the casino shows a breach of max bet on o... 2 years ago
Hello david81674,Thanks for the comment, in the ideal world you shouldn't be ... 2 years ago
Hello jrjay,While it is normal for a casino to have a rule stating one accoun... 2 years ago
Hello GamblingQueen,I have tried to contact the casino repeatedly but had no ... 2 years ago
Hello francis233,I have tried to contact the casino repeatedly but had no suc... 2 years ago
Dear kodnom789,I have tried to contact the casino repeatedly but had no succe... 2 years ago
Dear duvnjakd8,I'm glad to hear that your issue has been resolved successfull... 2 years ago
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