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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Complaint replies by Tomas Biscuit

English
Hello Thiagowins,As explained above we consider the actions of the casino jus... 2 years ago
Hello Marquez199,I am glad to hear you came to a satisfactory agreement with ... 2 years ago
Hello DjDero,we independently looked at the evidence provided by the casino a... 2 years ago
Unfortunately, we’re rejecting this case because the player hasn’t responded ... 2 years ago
Dear kade91, I apologize, but since we haven’t received any response from the... 2 years ago
Thanks for the explanation to the PariMatch team.Dear hassancena69, Thank you... 2 years ago
Hello Alesha31,Based on the information and proof provided by the casino show... 2 years ago
Unfortunately, we’re rejecting this case because the player hasn’t responded ... 2 years ago
Dear Cdhill00, I apologize, but since we haven’t received any response from t... 2 years ago
I am glad to hear that, brenno! Thank you for letting us know. As the complai... 2 years ago
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