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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Complaint replies by Tomas Biscuit

English
Thanks to the Asino Casino for your reply. Kindly share any specifics that le... 15 hours ago
Dear Ipezu,We are extending the timer by 7 days. Please, be aware that in cas... 18 hours ago
Dear Conny42,We are extending the timer by 7 days. Please, be aware that in c... 19 hours ago
Dear giddo,We are extending the timer by 7 days. Please, be aware that in cas... 2 days ago
Dear Rkerstof,We are extending the timer by 7 days. Please, be aware that in ... 2 days ago
Dear kiransatyab,We are extending the timer by 7 days. Please, be aware that ... 2 days ago
Dear Palbers,I understand you wish to enjoy your winnings as soon as possible... 2 days ago
Thanks for your reply.Have you received any reply to your request for a refun... 2 days ago
Thank you very much, billie888, for providing the necessary information. I wi... 2 days ago
Thanks for your reply.Please understand we stand a better chance in confronti... 2 days ago
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