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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Complaint replies by Tomas Biscuit

English
Dear Shellyputt217,Thank you very much for submitting your complaint. I’m sor... 2 hours ago
Dear Roswitha74,Thank you very much for submitting your complaint. I’m sorry ... 3 hours ago
Dear vangevange26,Thank you very much for submitting your complaint. I’m sorr... 3 hours ago
Dear Jarmopa,Thank you very much for submitting your complaint. I’m very sorr... 3 hours ago
Dear selrus22,Thank you very much for submitting your complaint. I’m sorry to... 3 hours ago
Dear calhouncrystal538,Thank you very much for submitting your complaint. I’m... 20 hours ago
Dear andrewlukanets,We are extending the timer by 7 days. Please, be aware th... 20 hours ago
please check our Fair Gambling Codex for Players https://casino.guru/fair-gam... 21 hours ago
This complaint will be closed since it's a duplicate of a complaint that's al... 21 hours ago
Dear Felicefg,Do I understand correctly you deposited via Revolut to the casi... 21 hours ago
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