Our team
NEXT

Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

ico_compl_waitingico_compl_waiting111
ico_compl_waitingico_compl_waiting
111
540
1007

Complaint replies by Tomas Biscuit

English
Dear Filler81,Thank you very much for submitting your complaint. I’m sorry to... 6 days ago
Dear ROCK21,We are extending the timer by 7 days. Please, be aware that in ca... 6 days ago
Dear Shellster23xx,Thank you very much for submitting your complaint. I’m sor... 6 days ago
Dear kieranjalongmuir,We are extending the timer by 7 days. Please, be aware ... 6 days ago
Thanks for the update to Panda of the BC.GAME Casino team.Dear tkamm1234,Kind... 6 days ago
Dear dabi20, Thank you very much for the update.We will keep this complaint o... 6 days ago
Thanks for your reply.We believe the best player protection you can ask for f... 6 days ago
Thank you very much, hugopim, for providing the necessary information. I will... 6 days ago
Dear msg1992,I am relieved to hear your issue has been resolved. We'll go ahe... 6 days ago
Thanks for the update from the Gama Casino representative.Dear emeeme,We will... 6 days ago
Show More Complaint Replies (+10)
1...12 13 14...573
Go to pageof 573 pages
flash-message-news
Don’t miss any news from the gambling industry
Trustpilot_flash_alt
What’s your opinion on Casino Guru? Share your feedback
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news