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Michal Vicente

Casino Analyst & Complaint Specialist

Michal works as a Casino Analyst & Complaint Specialist at Casino Guru, dedicating his time to find online casinos for our database, enhance existing entries on the site, and assist players with their concerns. He joined the company immediately after completing school.

Michal pursued studies in ecology and biodiversity protection and has worked as a ski instructor, ropeway instructor, and farm worker in Scotland. Beyond his professional life, Michal is passionate about team sports, loves animals and nature, enjoys playing board and video games, and is currently learning the Norwegian language.

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Complaint replies by Michal Vicente

English
I have tried to contact the casino repeatedly but had no success. I’m afraid ... 3 months ago
Dear everyone, Since the casino is not willing to change their point of view,... 3 months ago
Dear Tonivaleria1,I'm glad to hear that your issue has been resolved successf... 3 months ago
Dear everyone, Since the casino is not willing to refund the player, I am for... 3 months ago
Dear bayriiis1,Since the casino has not answered our questions, I have to clo... 3 months ago
Dear Annii84,Our communication with the casino team has finished. Unfortunate... 3 months ago
Dear Teodora,I'm glad to hear that your issue has been resolved successfully.... 3 months ago
Dear Rmx314,I'm glad to hear that your issue has been resolved successfully. ... 3 months ago
I must caution you that the use of offensive or intimidating language will no... 3 months ago
Dear Pater77, since the casino is not willing to change its stance, I am forc... 3 months ago
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