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Michal Vicente

Casino Analyst & Complaint Specialist

Michal works as a Casino Analyst & Complaint Specialist at Casino Guru, dedicating his time to find online casinos for our database, enhance existing entries on the site, and assist players with their concerns. He joined the company immediately after completing school.

Michal pursued studies in ecology and biodiversity protection and has worked as a ski instructor, ropeway instructor, and farm worker in Scotland. Beyond his professional life, Michal is passionate about team sports, loves animals and nature, enjoys playing board and video games, and is currently learning the Norwegian language.

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Complaint replies by Michal Vicente

English
Unfortunately, the player has not responded to our messages and questions. Co... 8 months ago
Dear anettraabe,According to the evidence I was able to review, the casino ha... 8 months ago
Dear Paralel, From the evidence I was able to review it is clear that you hav... 8 months ago
We’ve rejected this complaint as per the player’s explicit request. Please do... 8 months ago
Unfortunately, the player has not responded to our messages and questions. Co... 8 months ago
I have tried to contact the casino repeatedly but had no success. I'm afraid ... 8 months ago
Dear Artemka,I'm glad to hear that your issue has been resolved successfully.... 8 months ago
Dear Sandiafresca,I'm glad to hear that your issue has been resolved successf... 9 months ago
Dear carsix79, From the information I was able to gather it is evident that y... 9 months ago
Dear fuglset208,I'm glad to hear that your issue has been resolved successful... 9 months ago
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