The player from Algeria deposited money into the casino, but the funds did not appear in his account.
Sportsbet.io Casino - Player’s deposit has not been credited.
Amount: 100 ₮
Sportsbet.io Casino
Safety Index:HighSafety Index
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Case opened
Current status
Waiting for Casino Guru to reply
2d 16h 43m 9s
Case summary
4 days ago
Public
Public
5 days ago
I deposited the money and it did not reach my account and they do not want to solve my problem
Public
Public
4 days ago
Dear isslemchettab49,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Sportsbet.io Casino.
Please allow me to ask you a few questions, so I can better understand the situation.
- Was it your first deposit in this casino?
- Do I understand correctly you contacted the casino regarding the problem? With what result?
- Could you please share your communication with the casino? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here
I hope we will be able to help you to resolve this issue as soon as possible. Looking forward to hearing from you.
Best regards,
Tomas
Casino Guru is examining the case
