Dear Paok1933,
Thank you very much for submitting this complaint. I'm sorry to hear about your problem with Spinanga Casino. Please allow me to ask you a few questions to clarify the situation.
Could you please specify when exactly you submitted your most recent withdrawal request?
Have you made any successful withdrawals from this casino before?
Have you accumulated your winnings with or without an active bonus?
I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards
Veronika
Dear Paok1933,
Thank you very much for submitting this complaint. I'm sorry to hear about your problem with Spinanga Casino. Please allow me to ask you a few questions to clarify the situation.
Could you please specify when exactly you submitted your most recent withdrawal request?
Have you made any successful withdrawals from this casino before?
Have you accumulated your winnings with or without an active bonus?
I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards
Veronika