Dear Casino Guru,
We would like to bring to your attention our Bonus Terms, which can be found at the following link: https://snatchcasino.com/en/page/bonus-terms.
In this particular case, according to the rules specified in section 1.4 (Other Bonuses), an amount of 276.02 EUR has been deducted from your gaming account.
To provide a detailed explanation:
1.4. All winnings received while wagering a bonus are subject to a maximum cashout limit of 5 times the bonus amount granted. This means that any winnings exceeding this limit will be voided and cannot be withdrawn.
Here is how this applies to your situation:
You received a bonus of 24.8 EUR.
According to our terms, the maximum amount you can cash out from this bonus is 5 times the bonus amount. Therefore, 24.8 EUR x 5 = 124 EUR.
Since your winnings exceeded this limit, the excess amount has been deducted from your account, resulting in the deduction of 276.02 EUR. Consequently, you are eligible to withdraw a total of 124 EUR.
We understand that bonus terms can sometimes be complex, and we hope this detailed explanation clarifies the situation.
Respectfully,
Snatch Casino Representative
Dear Casino Guru,
We would like to bring to your attention our Bonus Terms, which can be found at the following link: https://snatchcasino.com/en/page/bonus-terms.
In this particular case, according to the rules specified in section 1.4 (Other Bonuses), an amount of 276.02 EUR has been deducted from your gaming account.
To provide a detailed explanation:
1.4. All winnings received while wagering a bonus are subject to a maximum cashout limit of 5 times the bonus amount granted. This means that any winnings exceeding this limit will be voided and cannot be withdrawn.
Here is how this applies to your situation:
You received a bonus of 24.8 EUR.
According to our terms, the maximum amount you can cash out from this bonus is 5 times the bonus amount. Therefore, 24.8 EUR x 5 = 124 EUR.
Since your winnings exceeded this limit, the excess amount has been deducted from your account, resulting in the deduction of 276.02 EUR. Consequently, you are eligible to withdraw a total of 124 EUR.
We understand that bonus terms can sometimes be complex, and we hope this detailed explanation clarifies the situation.
Respectfully,
Snatch Casino Representative