The player from the United States had requested the return of $29 to his account, as it had been accidentally sent via cash app by his 8-year-old son. We had asked for clarification as to whether the player had used the deposited funds or if the entire amount was still in his account. However, the player did not respond to our inquiries within the extended 7-day period. Consequently, we were unable to investigate further and had to reject the complaint.
Slotmaniax Casino - Player requests a refund due to accidental deposit.
Amount: $29
Slotmaniax Casino
Safety Index:Above averageSafety Index
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7.6
Slotmaniax Casino has a Safety Index of 7.6, which makes it a casino with an above-average level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
9 months ago
Public
Public
10 months ago
My 8 year old son accidentally cash app 29 dollars need that returned to my account
Public
Public
10 months ago
Dear glenndawsonsr64,
Thank you very much for submitting this complaint. I am sorry to hear about your problem.
Do I understand correctly that your son deposited money into your casino account?
Could you please confirm whether you played with the deposited funds? Alternatively, is the entire deposited amount still in your account?
Please understand that it is the player's responsibility to ensure that no one else accesses their account.
I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards
Veronika
