The player from Germany is inquiring about casino website accessibility. We rejected the complaint because the player didn't respond to our messages and questions.
Slot Wolf Casino - Casino website seems to be blocked.
Amount: €50
Slot Wolf Casino
Safety Index:Above averageSafety Index
Casinos with an Above average Safety Index usually have a good ratio of their number of visitors to relevant complaints submitted by players. Playing in casinos with an Above average Safety Index is generally safe.
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
2 years ago
Public
Public
2 years ago
Translation
I made my 2nd deposit yesterday and got a 75% deposit bonus. Today I can't open Slotwolf.com anymore, only the error message 403 Forbidden appears. I still have around €50 bonus credit. What can I do? 
Automatic translation:
Public
Public
2 years ago
Dear Butzmatt72,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Could you please advise how long ago you created your account? Was your account successfully verified in the past? Have you tried any other devices?
Looking forward to hearing from you. Thank you in advance.
Best regards,
Petronela
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2 years ago
Translation
Hello Petronela,
I have accounts with several NH1 casinos, some for a long time, some for a short time.
I can't open a single casino of the N1 group since yesterday. The error message 403 Forbidden appears immediately. I still have balances at several casinos in the group. With the mobile phone via mobile radio (Vodafone) everything works, yesterday nothing works via LAN / WLAN (now also Vodafone). I have deleted browser data, tried other browsers, other mobile phones and also PCs, nothing works. And as I said, apparently all casinos in the N1 group are affected. I can open other casinos without any problems.
Automatic translation:
Public
Public
2 years ago
Dear Butzmatt72,
Could you please advise if your account has been successfully verified in the past?
