Slot Wolf Casino Review

The player from Germany has been accused of breaching bonus terms by placing a single bet greater than the allowed one. Therefore, his winnings were confiscated. We ended up rejecting the complaint because it was not justified.

The player from Finland has requested a withdrawal of €10,000. The payment has been split into smaller installments due to bonus withdrawal limits. We rejected the complaint because the player didn't respond to our messages and questions.

The player from Germany has been accused of breaching bonus terms by placing a single bet greater than the allowed one. Therefore, their winnings were confiscated. We ended up rejecting the complaint because it was not justified.

The player from Finland has been accused of breaching bonus terms by placing a single bet greater than the allowed one. Therefore, his winnings were confiscated. We rejected the complaint because the player breached the casino's T&Cs.

The player from Switzerland has been accused of breaching bonus terms by placing a single bet greater than €5. Therefore, his winnings were confiscated. The casino provided player's game history that confirmed the player breached the maximum bet rule. The complaint was rejected.

The player from Macedonia requested a withdrawal. The casino asked him to send many various documents, which he did. Even though he sent all the required documents and photographs, he cannot withdraw his winnings. We rejected the complaint because the player didn't respond to our messages and questions.

The player from Germany has been accused of breaching bonus terms by placing a single bet greater than €5. Therefore, his winnings were confiscated. We rejected the complaint because the player didn't respond to our messages and questions.

The player from the Netherlands is having difficulties switching between PC and mobile devices while playing, also withdrawing the money seems to pose a problem. After a closer examination, we rejected this complaint.

The player from Quebec faced issues withdrawing $6000 from Bitkinz casino, despite having provided all necessary documents. The casino did not understand that her Visa Debit card could be used for Visa transactions, which caused delays in processing the withdrawal. The player later confirmed receiving the money, and the complaint was marked as resolved.

The player from Brazil had a 3,900 reais withdrawal request rejected six times by BitKingz Casino. Despite sending the required deposit receipt and having the account verified, subsequent requests were denied without logical explanation. The most recent withdrawal then remained pending for over 12 hours. The issue was eventually resolved after the casino processed the player's withdrawal successfully.

The player from Australia had submitted a withdrawal request less than two weeks before contacting us. Winnings hadn't been obtained up to that day. The delay was due to the casino being unsatisfied with the provided verification documents. The player persisted and eventually got her account verified after forwarding her complaint to the casino's complaints department. The issue was resolved, and the withdrawal was made.

The player from Germany requested a withdrawal less than two weeks before submitting this complaint. The payment hadn't been processed yet. The player’s bank rejected the transfer because the casino lacked an EU license, sending the funds back to the casino. The player subsequently received the money back in his casino balance and faced issues withdrawing via other methods. Eventually, the player successfully withdrew the funds, and the complaint was marked as resolved.

The player from Germany successfully completed the wagering requirements and had his account verified. Despite this, all his attempts at withdrawing the funds through bank transfer have failed with the casino citing internal technical issues. The casino's communication leads him in circles and the suggested alternative method, Mifinity, seems impossible to verify due to non-existing requirements.

The player from Nova Scotia had been waiting for a withdrawal for less than two weeks. Unfortunately, his payout hadn't been received at that point. The Complaints Team had advised him that withdrawal processing could take up to 14 days due to KYC verification or a high volume of withdrawal requests. They had asked for his patience and assured him they would intervene if the withdrawal was not received after 14 days. Fortunately, the player reported that he had received his withdrawal and the issue had been marked as resolved by the Complaints Team.

The player from Brazil had requested a withdrawal less than two weeks prior to submitting the complaint. The payment had not been processed yet. The Complaints Team had advised the player that withdrawal processing could take up to two weeks and might be delayed due to unfinished KYC verification or a high volume of withdrawal requests. They asked the player to wait for 14 days post withdrawal request before submitting a complaint. After a while, the player confirmed that he had received his withdrawal. Consequently, we marked the complaint as 'resolved'.

The player from Russia has had issues with funds withdrawal, after successfully playing through a bonus. Despite the verification process and reaching out to customer support, who forwarded the issue to the technical department, the problem has not been resolved for nearly two weeks. The issue has been resolved successfully.

The player from Germany has trouble verifying his account with the casino. Despite providing all requested documents in multiple formats, they all have been rejected multiple times for various reasons. The player later confirmed that the issue was resolved.

The player from Greece couldn't withdraw his winnings from a no deposit bonus. He was informed he had been accused of opening multiple accounts. In addition, The casino no longer accepted players from the player's country of residence. Later, the casino representative informed us the accusation was caused by an error and confirmed the player had not created multiple accounts in the casino. The player later informed us he received his winnings (capped according to the maximum cashout from the bonus).

The player from Austria submitted all the required documents. The casino asked for a driver’s license, which he provided, but the casino isn’t satisfied, because in Austria there is no expiry date for this type of document. The issue was successfully resolved.

The player from Brazil faced issues with withdrawing winnings from the casino as they required the withdrawal method to match the deposit method, which was unavailable for withdrawals. Two previously requested withdrawals had been returned, and the player sought assistance after requesting a withdrawal via cryptocurrency. The complaint was resolved when the player received his winnings on 01/09/2024, allowing him to close the complaint and continue playing at the casino without further issues.

The player from Austria made two deposits of 150 Euros each, which were marked as pending despite the funds having been debited from his bank account. He experienced difficulty communicating with the casino regarding the payment provider and was advised to wait another 7 business days for an automatic refund that his bank stated would not occur. The issue was resolved when the funds arrived in the casino account.

The player from Slovenia had experienced issues with the casino's withdrawal options; after successfully withdrawing 100€ via Skrill, he could no longer use Skrill for a 1100€ withdrawal, which forced him to use a bank transfer that had been pending for over 14 hours. He expressed concern about ongoing problems with withdrawals. The issue was resolved after the casino paid his winnings following a lengthy wait and verification requests. The complaint was marked as 'resolved' in the system.

The player from Germany requested a €100,000 withdrawal without any active bonuses but later discovered that a €500 bonus had been automatically activated without consent. The casino subsequently canceled the player’s withdrawal due to this bonus activation, and he sought resolution and the release of his winnings. The issue was resolved by the casino's VIP manager within an hour, with the credit restored to the player's account. The player confirmed the resolution, and the complaint was marked as resolved.

The player from Brazil had encountered an issue with promotional Free Spins not automatically activating at the online casino. He had been informed by customer support that he needed to request the Free Spins via chat. The player had also experienced miscommunication regarding activation rules and inconsistencies about where the Free Spins were available. After reviewing the case, the casino had confirmed that one set of 100 Free Spins was not added to the player's account and rectified this. The player had since confirmed that the Free Spins had been received and had requested clearer bonus procedures from the casino in the future. We had marked this complaint as 'resolved'.

The player from Austria self-excluded from the casino due to gambling problems but was repeatedly enticed back with bonuses and lifting of self-exclusion by the casino. After depositing and losing money, the account was again closed. The promised refund of deposits has not been honored so far. The player confirmed the issue was resolved.