The player from China had been trying to withdraw funds from Silverplay Casino since February. Despite having submitted all requested verification documents, the player's account had been locked, preventing any further access. The player had deposited 500 USDT for sports betting and completed the required rollover of deposits. However, we informed the player that our forum only handled complaints related to online casinos, not sports betting. We had offered to provide a list of websites that might assist with sports betting issues, which the player had accepted. Consequently, we had to reject this complaint due to its relevance to sports betting, not online casino gaming.