Dear bjd805breelz,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Silver Oak Casino.
Please allow me to ask you a few questions, so I can better understand the situation.
Do I understand correctly the $500 balance was achieved with a no-deposit bonus?
Could you please post screenshots of your transaction history to this thread? Alternatively, send me the information to my email at tomas@casino.guru
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
Dear bjd805breelz,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Silver Oak Casino.
Please allow me to ask you a few questions, so I can better understand the situation.
Do I understand correctly the $500 balance was achieved with a no-deposit bonus?
Could you please post screenshots of your transaction history to this thread? Alternatively, send me the information to my email at tomas@casino.guru
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas