The player from Estonia is experiencing difficulties depositing and withdrawing funds due to limited availability of payment methods. We rejected the complaint because the player didn't respond to our messages and questions.
The player from Estonia is experiencing difficulties depositing and withdrawing funds due to limited availability of payment methods. We rejected the complaint because the player didn't respond to our messages and questions.
The player from Estonia is experiencing difficulties depositing and withdrawing funds due to limited availability of payment methods. We rejected the complaint because the player didn't respond to our messages and questions.
i invested 520 yesterday and i cant invest today or withdrawal moiney because there is not anymore a debit card payment
i invested 520 yesterday and i cant invest today or withdrawal moiney because there is not anymore a debit card payment
Dear Janari,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem.
Please understand, that a variety and accessibility of payment methods are not managed by the casino exclusively. Several factors as the Licensing Authority, geolocation, and contracts with the payment providers and bank restrictions, all have a major influence. Do I understand correctly that you can’t either deposit or withdraw funds? Any specific alternative has been offered to you by the casino?
I hope we will be able to help you to resolve your problem as soon as possible. Looking forward to hearing from you.
Best regards,
Petronela
Dear Janari,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem.
Please understand, that a variety and accessibility of payment methods are not managed by the casino exclusively. Several factors as the Licensing Authority, geolocation, and contracts with the payment providers and bank restrictions, all have a major influence. Do I understand correctly that you can’t either deposit or withdraw funds? Any specific alternative has been offered to you by the casino?
I hope we will be able to help you to resolve your problem as soon as possible. Looking forward to hearing from you.
Best regards,
Petronela
Dear Janari,
We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.
Dear Janari,
We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.
Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.
The player can reopen this complaint anytime.
Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.
The player can reopen this complaint anytime.
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