I registered and played on rocket play but after I did 3 withdraws realised I put the wrong BSB number in and changed it immediately and contacted support straight away? Well it’s been six weeks of trying to explain to the support team that I have not received my $550 withdrawals, they wanted back statements to prove I didn’t receive them
I supplied the proof and they still don’t understand that if you deposit money into the wrong bank it will bounce back,
Then you pay it to the correct account
which then have, I don’t think they understand English as I am pulling my hair out trying to explain to the support team what happened and I want my money, I can’t find a number to call? They are not helping at all seems simple to me, money goes to wrong account? Correct it and deposit to the account in the profile which is correct and stop ripping people off, there supposed to pay you your winnings not keep them?
anyone know how I can speak to a person not a email , as I want my money
I registered and played on rocket play but after I did 3 withdraws realised I put the wrong BSB number in and changed it immediately and contacted support straight away? Well it’s been six weeks of trying to explain to the support team that I have not received my $550 withdrawals, they wanted back statements to prove I didn’t receive them
I supplied the proof and they still don’t understand that if you deposit money into the wrong bank it will bounce back,
Then you pay it to the correct account
which then have, I don’t think they understand English as I am pulling my hair out trying to explain to the support team what happened and I want my money, I can’t find a number to call? They are not helping at all seems simple to me, money goes to wrong account? Correct it and deposit to the account in the profile which is correct and stop ripping people off, there supposed to pay you your winnings not keep them?
anyone know how I can speak to a person not a email , as I want my money