Revolution Casino - Player's withdrawal is delayed due to potential casino blacklisting.

HELLO,

I WAS EXPECTING A WITHDRAWAL OF 100 EUROS FROM THIS CASINO.

IT NEVER HAPPENED BECAUSE THE CASINO PROBABLY DOESN'T HAVE A LICENSE AND HAS BEEN PLACED ON THE BLACK LIST.

WHAT HAPPENS IN THIS CASE?

Dear UNICORN15,

Thank you very much for submitting your complaint. I'm sorry to hear about the issue you've encountered with the online casino regarding your withdrawal.

To assist you further, could you please provide us with some additional information? Specifically, we'd like to know:

• When did you initiate the withdrawal of 100 euros from the casino?
• Have you received any communication from the casino regarding the status of your withdrawal?
• Was your account successfully verified?

Additionally, if you have any relevant communication with the casino, please feel free to forward it to petronela.k@casino.guru for our reference.

I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Petronela

Dear UNICORN15,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

GOOD MORNING,

MY DOWNLOAD COMPLETED ON 1.05.2024

THANK YOU VERY MUCH!

Thank you, UNICORN15, for your reply. Do I understand correctly that your problem has been resolved successfully in the meantime? Do I have your permission to close this complaint as resolved or is there anything else we could try to help you with? Looking forward to hearing from you.

Dear UNICORN15,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Even if we assumed that the issue has been resolved, without a confirmation from the player, we were forced to reject this complaint.

The player can reopen this complaint anytime.