Dear laksh135,
Thank you very much for submitting your complaint.
To help us better understand and assist with your case, could you please provide some additional information?
- Could you clarify if you have received any communication from Rajbet that specifies the evidence they used to determine that you have multiple accounts?
- Have you previously attempted any verification of your account before this incident, or was this your first time encountering the requirement?
- Could you let us know which games you were playing? From your message, it sounds like you placed a sports bet, but if there were other games involved, please let us know.
- If possible, could you share any relevant screenshots or messages from Rajbet’s customer service regarding their decision to ban your account? My email address is petronela.k@casino.guru.
Your cooperation in providing these details will help us investigate and work towards a resolution.
I hope we will be able to help you to resolve this issue as soon as possible.
Thank you in advance for your reply.
Best regards,
Petronela
Dear laksh135,
Thank you very much for submitting your complaint.
To help us better understand and assist with your case, could you please provide some additional information?
- Could you clarify if you have received any communication from Rajbet that specifies the evidence they used to determine that you have multiple accounts?
- Have you previously attempted any verification of your account before this incident, or was this your first time encountering the requirement?
- Could you let us know which games you were playing? From your message, it sounds like you placed a sports bet, but if there were other games involved, please let us know.
- If possible, could you share any relevant screenshots or messages from Rajbet’s customer service regarding their decision to ban your account? My email address is petronela.k@casino.guru.
Your cooperation in providing these details will help us investigate and work towards a resolution.
I hope we will be able to help you to resolve this issue as soon as possible.
Thank you in advance for your reply.
Best regards,
Petronela