HomeComplaintsRajabets Casino - Player’s withdrawals have been declined repeatedly.

Rajabets Casino - Player’s withdrawals have been declined repeatedly.

Amount: 4,100 INR

Rajabets Casino
Safety Index:Above average
Submitted: 10 Jul 2024 | Case closed : 30 Jul 2024
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

4 months ago

The player from India faced repeated withdrawal declines despite meeting wagering requirements. The casino asked him to re-wager his funds each time, risking his money again. The player provided evidence of meeting the wagering requirements but failed to respond to further inquiries. Consequently, the complaint was rejected due to lack of response, preventing further investigation.

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5 months ago

Whenever my request is declined they ask me to wager the amount again but I don't want to again and again risk my money because I have already wagered it once and I have seen the wagering thing where I have to bet on more than 1.2 odds on sports betting or have to bet on casino I have done it all, they are declining my request and then asking me to re-wager the money to withdraw it please help

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5 months ago

Dear namanmalik24022003,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Rajabets Casino.

Please allow me to ask you a few questions, so I can better understand the situation. 

  • What games did you play to accumulate your current balance in the casino? (slots, live games, betting on sports) 
  • Have you played with low risk for example by covering x% of the table on roulette?
  • Have you contacted casino support and asked for assistance? With what result?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas


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5 months ago

Sir I played casino games like crash and mines and generally I do sports betting only still I am facing problem they cancel my withdrawal and ask me to wager again and they said I have to wager above 1.2 odds in sports betting which I already have

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5 months ago

file

See again I tried and now they cancelled and now I have to wager again

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5 months ago

I have wagered all the amount and have taken screenshot for all the amount and will send you in an hour and then I will send you the photo that I will take while withdrawing

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5 months ago

I have added all the photos with betting odds more than 1.2 which they told me I have to do which I have already done before but have done again and sending the photos

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5 months ago



I wagered the amount and now this is my transaction, I can also send the photos of all my bets that I have done

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5 months ago

Could you please list your gaming activity in the following way to the best of your ability?

game type - amount wagered,

for example

crash games - xxx INR wagered


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5 months ago

Dear namanmalik24022003,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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4 months ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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