HomeComplaintsRaging Bull Slots Casino - Player’s withdrawal has been delayed.

Raging Bull Slots Casino - Player’s withdrawal has been delayed.

Amount: $1,255

Raging Bull Slots Casino
Safety Index:Below average
Submitted: 11 Nov 2024
Case opened Current status

Waiting for casino to reply

3d 9h 36m 15s

Case summary

4 days ago

The player from New Mexico is facing delays in withdrawing funds, having requested a withdrawal three weeks ago which was approved after 12 days, but she still has not received the money. Despite being a consistent depositor, customer service offers no resolution, and the player is frustrated with the lack of support.

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1 week ago

I've been waiting since October 22st 2024 for my withdrawal, usually I get it in 7 days, and now it's turning to 10 days shy of a month. They told me it was 7-10 business days to be approved, which it took 12 days to be approved, and I'm still waiting. This is not ok. I'm a consistent depositor, and customer service does nothing to resolve this issue. Supervisor says her supervisor isn't in and just wait longer. Not good business.

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6 days ago

Dear Donmore23,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Raging Bull Slots Casino.

Please allow me to ask you a few questions, so I can better understand the situation.

  • Have you accumulated your winnings with the help of a bonus?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

Edited by a Casino Guru admin
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5 days ago

I used a no rules deposit bonus.

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4 days ago

Thank you very much, Donmore23, for providing the necessary information. I will now transfer your complaint to my colleague Romi (romana.r@casino.guru) who will be at your service. I wish you the best of luck and hope the problem will be resolved to your satisfaction in the near future.  

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4 days ago

Thank you

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4 days ago

Hi Donmore23,

My name is Romi, and I will be in charge of your case from now on. I would now like to invite the Raging Bull Slots Casino representative into this conversation.

Dear Raging Bull Slots Casino,

Could you please provide more information about this case to clarify the situation?

Thank you in advance.

Romi

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Waiting for approval
3 days ago
Waiting for approval

This post is private for now. It’s waiting to get approved by Casino Guru. We only make new posts public after a manual review to make sure that they don’t contain any sensitive information meant to be only seen by the involved parties.

Raging Bull Slots Casino has 3d 9h 36m 15s to reply

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