Thank you for the update, dawidjason.
Could you please explain to me the current situation in detail?
The disputed amount was set to €500 (approved withdrawal?), but there were also other 2 pending withdrawals, as you claimed above.
What is the amount that remains in the casino account? What is the amount of pending withdrawals? Were any of the withdrawals denied in the meantime? If yes, what amount was returned back to your casino account and what is still in the pending withdrawals? What is "lost"?
I will need all the details to proceed with the case.
Thank you for the update, dawidjason.
Could you please explain to me the current situation in detail?
The disputed amount was set to €500 (approved withdrawal?), but there were also other 2 pending withdrawals, as you claimed above.
What is the amount that remains in the casino account? What is the amount of pending withdrawals? Were any of the withdrawals denied in the meantime? If yes, what amount was returned back to your casino account and what is still in the pending withdrawals? What is "lost"?
I will need all the details to proceed with the case.
Edited by a Casino Guru admin