anapereira90's reviews

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8 months agoOriginalTranslation
I had been a player for over 4 years, and I was always correct, I submitted all the documentation and I always played slots, deposited every month and made withdrawals. And from one day to the next they blocked my account with the justification:
13.5 The Company may terminate Your Account, including your username and password, - immediately without prior notice:

So be very careful as they are not true, they see that you are making money and they cut your account from one day to the next and with that justification! Because it is in the terms of acceptance!
2 months before you could no longer add a bonus code.
Careful!!!
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  • They block without warning!
Automatic translation:
Vulkan Vegas Casino
7 months ago
Hello AnaPereira90
Thank you for your feedback!
Can you please specify if the casino paid you out absolutely everything? What is the disputed amount?

Thank you for cooperation!
8 months agoOriginalTranslation
I had been a player for over 3 years, and I was always correct, I submitted all the documentation and I always played slots, deposited and made withdrawals. And from one day to the next they blocked my account with the justification:
13.5 The Company may terminate Your Account, including your username and password, - immediately without prior notice:

So be very careful as they are not trustworthy, they are not true, if they see that you are making money they will cut your account from one day to the next and with that justification!
After the blockade, they still send emails with promotional codes. They make fun of the person
Careful!!!
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  • They block and justify that we accept each other on the terms
Automatic translation:
8 months agoOriginalTranslation
I had been a player for over 3 years, and I was always correct, I submitted all the documentation and I always played slots, deposited and made withdrawals. And from one day to the next they blocked my account with the justification:
13.5 The Company may terminate Your Account, including your username and password, - immediately without prior notice:

So be very careful, they are not fake, if they see that you are making money they will cut your account from one day to the next and with that justification!
Careful!!!
Read moreRead less
  • Block customers when they have high earnings
Automatic translation:
Trustpilot_flash_alt
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