Dear gamblejoe52,
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Hi GambleJoe,

Thank you for your comment.

Could you please provide us with your username so we can check how long did it take for KYC and payouts in your case? We definitely do things faster than you try to present it here so we will take a close look in your account.

Our deposit bonuses are very generous on one end and very transparent and clear on the other. Whether player decides to take any of deposit bonus we encourage every player to read and understand bonus T&C completely before claiming it. Only this way we can avoid any bad situation it might happen due to players unawareness of bonus T&C.

Artcasino Team

Thank you, @gamblejoe52, for your feedback. We appreciate all comments, positive or negative, to improve our product and enhance the overall experience for our players. We strive to provide the best possible gaming experience, and we continuously work to enhance our platform. We value our customers and take pride in the services we offer. We appreciate your feedback and hope to provide you with an even better gaming experience in the future.

Dear gamblejoe52,

First of all, we would like to thank you for your comment. For a young casino (and sports betting) operator like us, it is very important to get feedback from our players, as we look to develop and improve our products and services in the future.

Please note that this offer was added to your account through the affiliate link you used when you registered. You have therefore received a wagering bonus.

When you accept such a casino bonus, it is clearly stated that it is a permanent bonus, meaning that once you start playing with it, you cannot cancel it. Once the wager is activated, you can track your progress through the following link: https://casinozer.com/en/page/bonus-terms.

All our games are from reliable providers and are run on their servers making it impossible for us to affect the outcome. All providers are independently audited by several regulators and their games are licensed. In slots, a verified and certified Random Number Generator (RNG) is used for all the outcomes and the Return to Player (RTP) is calculated over 1 million spins.

Thank you once again for your review and have a great day.

Kind regards,

The Casinozer team