Rollers Casino Review

The player from Italy accepted a 120% bonus from the casino's VIP Manager, under the terms of no withdrawal limits and a max bet of €5. After fulfilling the wagering requirements, the player increased the bet size and accumulated €3400 in winnings. When attempting to withdraw, all winnings were confiscated due to a supposed violation of the maximum bet rule, even though it occurred after the rollover was completed.

The player from Japan had been using the initial deposit bonus when his account was suddenly closed. Despite his requests for a reason and a refund, there had been no progress for about two weeks. He had deposited $500 and received a $500 bonus, and after fulfilling about 50% of the wagering requirements, his balance had been approximately $1,100. We had contacted the casino on his behalf and had extended the complaint resolution timer twice. Eventually, the player reported that his deposit had been refunded on March 8th, resolving the issue.

The player from Germany is not able to request a withdrawal via the preferred payment method. Furthermore, the casino revoked the player's possibility to claim bonuses. We rejected the complaint because the issue with the missing withdrawal method was not directly influencing the player.

The player from Portugal has been accused of breaching bonus terms by placing single bets greater than the allowed ones. We rejected the complaint because the player didn't respond to our messages and questions.

The player from Germany is being asked by the casino for a 6-month transaction history of a Paysafe Account that he had already verified and subsequently closed. He has been trying to retrieve the data from Paysafe but has only received acknowledgment of his request.

The player from Germany requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings haven’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Berlin has requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings haven’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from North Rhine-Westphalia has submitted a withdrawal request less than two weeks prior to contacting us. After a while we were informed that the withdrawal was finally processed and the winnings were paid out to the player. The complaint is marked as resolved.