Hello there!

We are very upset to hear that you are dissatisfied with our casino!

We would like to point out that our casino is fully licensed. We rent only certified games from trusted game providers, and the entire gameplay is automated and uncontrolled by us.

Also, we are so sorry for your bad experience, but if you need some assistance please contact us via live chat or by email support@jacktop.com and our support team will gladly resolve your request.

Kind regards,
JackTop Casino

Dear 19neveer,

Accept our apologizes for your bad experience.

We ask you to contact us via e-mail: support@jungliwin.com, so our team can manage this situation. Be sure that we will do everything possible to resolve these problems as soon as we get more information from you.

We are trying our best to provide a leading service for our players.

Thank you for choosing JungliWin Casino

Best regards,
JungliWIn Team

Hello there!

Thank you for sharing your frank opinion.

We totally understand your frustration. Let us clarify please.

Firstly, to create withdrawal request every customers must go through the verification process. It is necessary to be done due to Anti Fraud and Anti Money Laundering policy, which we strictly follow.

Also, we always help our customers with the verification process and provide with the step-by-step instruction by the email regarding necessary documents.

Secondly, our finance department is working due to the queue, checking and approving withdrawal requests one by one. We always do our best to speed up the withdrawal process and deeply hope for the understanding and patience of our customers.

By the way, you can always count us via live chat or by email and we are gladly assist you with withdrawal process.

With love,
FGFOX team