palma560's reviews

Casino Guru

We want players to understand gambling.

1 year agoOriginalTranslation
I honestly think that Ice Casino has a company policy that seeks to retain player earnings for as long as possible, 15 days, 30, X amount. This policy is not only articulated by delaying payment with the argument that "they have already approved it and that the issue is no longer their responsibility, but that of third parties", but to the question and who are the third parties, perhaps I can communicate with them and know what the status of my withdrawal is, and of course the answer is, no, it's not a third party, it's an automatic system, ok, what system? It's a company? And then the dialogue cuts off. But also, their advisers constantly suggest that you cancel your withdrawal and try again. And of course, 1,2,3,4,5,6,7 pass... Business days. To then propose that you cancel your withdrawal again and try again.
I have to say that I am surprised that this platform gives it the highest score, although this is a game, and it can meet all the parameters, the purpose of all this is to get paid, and if the purpose for which the casino is not complies, if not what is sought is to sabotage it at all costs, none of the above makes sense. What's more, how could it be possible for it to be awarded the maximum score when it has a rating of "Bad" by the Casino users themselves... in fact, that position does not keep logic.
In summary, I recommend to all the users of this forum not to play in that casino. Unless of course the purpose is not to make money. If that is not the end, without a doubt they are going to have a fantastic time!!!
Read moreRead less
  • they are not going to pay you
Automatic translation:
1 year agoOriginalTranslation
Everything is great until the moment of making a withdrawal for more than $500.00. If it takes more than 5 days, they tell you that they have already processed it, that the issue is an external payment agent, not the channel you chose to make the withdrawal, it's not them, it's an intermediate channel, and since "it's not them" They don't know how long it might take. They literally propose disassociating themselves from responsibility. It is a disaster. I do not recommend it at all.
Read moreRead less
  • delay to pay
  • If it takes time, it's not them, it's someone else
Automatic translation:
3 years agoOriginalTranslation
When I won they asked me for so many documents to verify the account, but not only that, when I sent them if the photo did not meet their aesthetic standards of light, shadow and composition they would reject the documents, and so you can spend weeks. Basically what they are looking for is to tire you, to wallpaper. I have never seen a Casino with that policy, my opinion is that they want to scam you.
Read moreRead less
  • If you play in a Casino and you cannot withdraw your winnings, everything else is reduced to a feeling of scam, you have been ripped off.
Automatic translation:
Trustpilot_flash_alt
What’s your opinion on Casino Guru? Share your feedback
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news