kokatroll's reviews

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2 years agoOriginalTranslation
Well, I wanted to pay in today because I've been registered there for a long time. But as a high roller, I had to inquire in the netzt a long time before I spent my money where.
Luckily I have to say.

Dear Rolling Slots,
Think about it, something can't go right for you.^^
At Casinoguru you have 13 out of 16 votes that are the worst you can give.
ON TRUSTPILOT EVEN 100% OF THE REVIEWS ARE THE WORST.People think about it.100%..
Exactly the same on other sites like gamblecheck and co..
Sorry, but it's better not to take that risk.
Too bad because the first impression of the site was ok.
But no thanks.
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  • No comment
  • No comment
Automatic translation:
Rolling Slots Casino
2 years ago
Dear Kokatroll,

We are grateful for your honest subjective opinion about our casino, even if you never tried it.

We understand and respect your decision and cannot somehow influence on in. However, if you decide to open an account in our casino, we will be happy to have as a client.

We wish you a lovely day!
2 years agoOriginalTranslation
At first I thought this casino was ok. I won something with the 1 deposit and was able to pay out. Then the problems started. 1 deposit was never credited until today, it's been over 30 days. Payouts were delayed 4 times as long At some point I had gambled away the money, alleged problems with credit card payouts and when switching to crypto, problems with crypto payouts. I've been trying to pay out 245 euros for 1 week now, which doesn't work. Again and again the excuse of technical problems. Absolutely dubious casino.
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Automatic translation:
CatCasino
2 years ago
Hello!
We apologize for any inconvenience you may have experienced while using our site. We recommend to you to check withdrawal methods before depositing, because not always the method that is available for deposit is available for withdrawal, you can withdraw winnings only with the payment systems with which you made the deposit. If you have any difficulties during the withdrawal process, you can always contact the support chat for help.
Sincerely, CatCasino!
3 years agoOriginalTranslation
So I don't really know what to think of this casino. I had used the first deposit bonus with 25 euros. I won 300. Since I had verified myself, I requested the withdrawal at 3 a.m., in the middle of the night.
7 hours later, around 10 am, the money was already in my account.
GREAT, I thought, that's how I like it.
A week later I paid another 20.
Requested for payment of 248 euros. Was also indicated in the system after an hour as completed.
(Great) I thought BUT !!!
It would have been nice. After 3 days still nothing arrived. Support says wait can take 5 working days. Asked again after 5 days. Should wait another 3 days.
It's been well over a week now and now you want screenshots with all the trimmings of my transactions again. Entries and exits from my account is a reminder that I have been verified for a long time !!
But well, everything submitted and what else should come? Statement support .wait.What else can I do?
I'm beginning to doubt whether the money will ever reach me.
If they can't even tell me what went wrong or where the money went, I don't know anymore.
Allegedly the money will be returned after 5 days if there was a wrong transaction.
Funny what time we have nun.na every 10 days have passed since the withdrawal request.
And the money is still missing.
:(
Strangely, the casino also belongs to the group like the nine casino.Read the comments here at guru.
It says the same thing.
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  • Many games to choose from
  • Dubious withdrawal problems
Automatic translation:
Bruno Casino
2 years ago
Hello, dear!

We are sorry that your experience at BrunoCasino didn’t quite match your expectations. We would like the opportunity to investigate your feedback further. Please could you contact as at support@brunocasino.com We’ll work with you to resolve any issues as quickly as possible.
Your satisfaction is important to us, dear, and we will do our best to improve a current payment system.

Best regards,
BrunoCasino Team.
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