sp1n1991's reviews

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1 month agoOriginalTranslation
I've actually been playing at Needforspin for quite a long time. I've won a few times, but as is the case in casinos, I've probably lost a lot more in the end. Just because you lose doesn't mean you should write a bad review, because at the end of the day, you lose in every casino.

I think the selection of games is great, as is the performance of the games. The best thing is absolutely my VIP manager Ann, who constantly contacts me with great bonus offers and responds very quickly if there are any problems. Thank you dear Ann :)

The payout is the only negative thing. It really pisses me off too. I'm in one of the highest VIP levels and have to wait 48 hours for a payout to be approved or rejected. The 500 Euro limit is the next crazy idea, but hey, you know it beforehand when you read the information.

The only thing that keeps me at Needforspin is my great VIP manager. With her bonuses, I have usually won and paid out large amounts.
Read moreRead less
  • Great game selection
  • Super Design
  • mobile optimization
  • many deposit and withdrawal options
  • VIP manager Ann
  • long payout time
  • no notification by email about payout
  • 500 € withdrawal limit
Automatic translation:
Need For Spin Casino
1 month ago
Dear Sp1n1991,

Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you've been enjoying our selection of games and that our VIP manager, Ann, has made a positive impact on your experience. We truly value our VIP members, and it's great to know Ann's support and bonus offers have made a difference for you!

Furthermore, we appreciate your feedback regarding payout times and limits. Your concerns are important to us, and we're constantly reviewing our processes to improve the experience for valued players like yourself. If you ever have additional feedback or suggestions, please don't hesitate to reach out.

Thank you for being a loyal player, and we look forward to continuing to provide you with great service!

Best regards,
Need For Spin Casino Representative
7 months agoOriginalTranslation
At Luckywins I feel a special need to write a review here today. I registered because I saw this casino here and thought I'd give it a try.

Registration was uncomplicated, and the first deposit via RapidTransfer was made straight away without any problems.
After I wasted a whopping 350 euros, I thought to myself, okay, add another 50 euros and it paid off. Won a whopping 1100 on Legacy of Dead (almost played through) with a Euro bet.

Well, the joy was only brief for the time being, as I still had to verify myself and that can be a problem at some casinos. So uploaded all documents and contacted support because of the missing phone number verification.

But now comes the positive: phone number verified immediately via support. Then I thought, OK, let's take advantage of this opportunity, it won't help anyway, but it's worth a try. So I asked if he could verify my account straight away. And then the surprise... he went through every document with me, rejected two and told me why and what I had to change. Uploaded again 1 minute later and he approved it straight away. I have never completed an account verification in a casino in 10 minutes. So for me currently 5 stars for this casino!!!

I now have 900 euros in withdrawal via RapidTransfer (Skrill). Let's see if this works as quickly and without problems, then my 5 stars will remain.

Update:
Payouts are also incredibly fast. Less than 45 minutes after the payout, it is already on its way. I've never experienced anything like this before.
Read moreRead less
  • Quick registration
  • many deposit methods
  • Fast account verification
  • Support in many languages
  • Helpful and friendly support
  • Top game selection
  • Fast payout
  • until now nothing. But update follows
Automatic translation:
8 months agoOriginalTranslation
Can only agree with the reviews. The game selection is great, and verification was also uncomplicated because I already had all the documents from other casinos ready. But now to the negative point, the payout...

400 euros in payout for almost 32 hours. Live chat refers to kyc email, these only respond so that you are notified. So payout process as described several times, unfortunately not good.

Update: Payout was made today or set to completed. Now I'm just waiting for the money to arrive in my account as I have no experience with RabbitTransfer
Read moreRead less
  • Many games
  • Top performance
  • Profits
  • Mobile design
  • Customer Support
  • Long payout time
  • Withdrawal limit
Automatic translation:
Rolling Slots Casino
8 months ago
Dear Sp1n1991,

Thank you for sharing your feedback with us. We're glad to hear that you've enjoyed our wide selection of games and found our verification process smooth and convenient.

We apologize for any inconvenience caused by the payout process. Please know that we take withdrawal requests seriously and process them diligently.

Rest assured, our financial department reviews each request during their working schedule to ensure accuracy and security.
As soon as a request is processed, you are updated with an email regarding the results.

We appreciate your patience and understanding as we strive to provide the best possible experience for our players.

If you have any further questions or concerns, please don't hesitate to reach out to our dedicated customer support team.

Best regards,
Rolling Slots Casino Representative
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