johnjohnnis's reviews

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1 month agoOriginalTranslation
Rooster.bet surprised me positively! The design is clean and the navigation is very intuitive. The welcome bonuses are generous and the loyalty program is very attractive. The withdrawal took a little longer than I expected (3 days), but the communication about the deadline was transparent. I recommend it to anyone looking for a casino with a good variety of games and an interesting VIP program.
  • Site has a good variety of slots
  • Kyc fast
  • Intuitive site
  • Efficient support
  • Good variety of payment methods
  • Withdrawal takes a while
Automatic translation:
Rooster Bet Casino
1 month ago
Hello JohnJohnnis,Thank you for your positive review! We're very happy to hear that you had a great experience with Rooster.bet. It's wonderful that you appreciated the clean design, intuitive navigation and generous bonuses. We're also glad to hear that you found our support efficient and the KYC process quick. We apologise for the slight delay in your withdrawal, but we're glad that communication about the deadline was clear. We are always working to improve and ensure faster processing times in the future. Your recommendation means a lot to us and we appreciate you taking the time to share your experience. If you need any help in the future, please don't hesitate to contact us! Best regards,Rooster.bet team
1 month agoOriginalTranslation
Initially, my impression of the casino was extremely positive. However, this impression was shattered when I made my withdrawal. After three days, the requests for documents began. I always sent them promptly, but they kept asking for documents that had never been requested on other platforms before, such as bank statements for the last three months. Finally, my withdrawal was released after eleven days of waiting. Due to all the inconvenience caused by this withdrawal, I have decided not to deposit at this casino again for the time being. Perhaps I will reconsider this situation in the future.
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  • Wide range of slots
  • Attractive design
  • User-friendly website
  • Good range of payment methods
  • KYC Complicated and invasive
  • Time-consuming withdrawal
Automatic translation:
1 month agoOriginalTranslation
Junglebet.com is a casino that is good in many ways. Here are the strong points and a few things that could be improved:

Positive Points:

Super Fast Withdrawals: One of the best things about Junglebet.com is how fast withdrawals are. You can access your winnings almost on the spot, which is a big plus.

Beautiful Site: The site's design is modern and very attractive, providing a nice visual experience. Navigating through it is super easy.

Various Provider Options: The casino offers a wide variety of game providers, guaranteeing options for all tastes. From slots to table games, there's a bit of everything.

Smooth Currency Transition: A great feature is the possibility of choosing between several currencies for each slot. This makes life easier for those who prefer to play with different currencies, making the experience more personalized.

Good People Support: Junglebet.com's customer support is efficient and always ready to help. The team is attentive and resolves issues quickly.

Negative Point:

Few Bonus Options: One area that could be improved is the bonus offer. Currently, the casino doesn't offer as many bonus options as other competitors, which may be a negative point for some players. All in all, Junglebet.com is a great option for those looking for a fast, safe and diverse gaming experience. With a few improvements to the bonus offer, it could become even more attractive to players.
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  • Very fast withdrawals
  • Beautiful site
  • Lots of provider options
  • Good currency changeover dynamics, you can choose from several currencies for each slot
  • Helpful and attentive support
  • Lack of bonus options
Automatic translation:
3 months agoOriginalTranslation
My experience at Kirgo Casino has been exceptionally positive. Of all the casinos I've tried, Kirgo's bonus system is by far the fairest. The bonuses are generous and have proportional contributions, which means that in the event of a big win or if you prefer not to complete the rollover, you can withdraw your winnings and losses proportionally. Other bonuses offer free spins with a low rollover. In addition, the site's design is pleasant and intuitive, making it easy to navigate. Withdrawals are quick and simple, and the variety of slots is excellent. Kirgo has earned my loyalty as a customer
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  • Fast, unbureaucratic withdrawals
  • Excellent range of slots
  • Wide variety of payment methods
  • Beautiful website
  • Excellent bonuses
  • Fairest bonus rules I've ever experienced
  • Efficient support
Automatic translation:
4 months agoOriginalTranslation
My experience with the site was generally positive, with a few points worth highlighting. The design is pleasant and the variety of currencies, deposit methods and slot games is satisfactory. The dynamics of changing currency in the games is excellent (I believe it is the most favorable point), allowing you to play in BRL even after depositing in USDT. The bonus options are also attractive.

On the other hand, the first withdrawal took 8 days to process, while support had said it would take between 30 minutes and 24 hours. I understand that the first withdrawal can take longer, but it would be important for support to give a more precise timeframe, such as up to 10 working days, so that the customer has a more realistic expectation. The inconsistency in the information provided by support about the processing time has led to frustration. Instead of giving short deadlines that can't be met, it would be more transparent to give a longer deadline and deliver earlier than expected.

I believe that optimizing the pick-up process is a crucial point for improvement, especially considering that the first impression is fundamental for customer loyalty.
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  • Nice design
  • Good variety of bonuses
  • Good variety of deposit methods
  • Good dynamics of changing currencies in slots
  • Good variety of slots and providers
  • Long delay on first withdrawal.
  • Support needs to inform customers better in a transparent way.
Automatic translation:
Bets.io Casino
3 months ago
Dear JohnJohnnis,

Thank you for your positive feedback!

We’re delighted to hear you enjoyed using our site.
Your comments about our support team are much appreciated, and we’ll use your feedback to enhance our service further.

We look forward to providing you with an even better experience in the future.

Best regards,
Bets.io casino Team
5 months agoOriginalTranslation
I had an experience with Casino. When I created my account, I synchronized my Google account and my name wasn't fully imported. After 6 deposits and 4 withdrawals the casino asked for my documents and I promptly sent them, but they blocked my account and confiscated my balance claiming that I had violated the rules and my details were wrong. A long time later, the casino contacted me and changed my details and blocked my account, apologized and gave me a bonus for the inconvenience. I was surprised by the subsequent contact and relieved that they had unblocked my account, because I had never experienced such a situation before. But the important thing is that it was resolved, which is why I changed my rating.
Read moreRead less
  • Variety of payment methods
  • Good design
  • Good variety of games
  • Free tournaments
Automatic translation:
Coins.Game Casino
5 months ago
Hello.

We are glad that we could help you with your problem.
We will definitely improve this system to avoid such problems.

Thank you for your feedback and rating!
10 months agoOriginalTranslation
It's a good casino, especially for those who enjoy Double and Crash games. In the slots section, there is a certain dissatisfaction due to the variation in minimum bet amounts in some games and the limitation of slots that can be played with the bonus. However, the casino offers a wide range of providers and games. The customer service leaves something to be desired; the attendants seem unprepared. On rare occasions when I needed to call them, my experience was not positive, which I consider an aspect that needs improvement. Withdrawals, which used to be almost instantaneous, have now taken longer, potentially taking up to four days. A very positive aspect is the daily rewards system, which can be quite advantageous depending on your level, although it takes time to progress after reaching the Platinum level. In general, it is a casino that I value and recommend, as long as the points to be improved are not an impediment. Despite some setbacks, all problems were resolved, regardless of the waiting time.
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  • Daily Rewards
  • Comply with payments, regardless of whether the amount is high or low
  • Good variety of providers and Slots
  • Good Bonus Offers
  • Slow withdrawals
  • Customer service could be better
  • Minimum bet values on slots have large variations even if they are from the same provider.
Automatic translation:
12 months agoOriginalTranslation
Very good casino, fast payout, daily bonuses and low minimum bets
  • Quick withdrawal
  • Low minimum bets
  • Wide variety of Slots
  • Daily roulette
  • Delay in the first document verification. The process is a little divided, they would allow documents to be sent in a maximum of 2 steps. But after sending, the process is very smooth.
Automatic translation:
Trustpilot_flash_alt
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