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krugmann's reviews

bronze
Krugmann
Advanced Novice
3 months agoOriginalTranslation
Unfortunately, apart from the good selection of providers and games, I can't find anything good about Powerup Casino. The daily cashout limits are very, very small. And they don't pay out 500 euros per day. I've been waiting for a week now for a payout of 500 euros. If a casino operator delays such small amounts, it's clear that customer friendliness is not a priority. I can't recommend anyone to play here.


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  • Good selection of games
  • Payments are delayed
  • Poor communication, support
  • No prior verification possible
Automatic translation:
All PowerUp Casino reviews
PowerUp Casino
3 months ago
Dear Krugmann,

Thank you for reaching out.

We would like to inform you that your withdrawal request for 500 EUR was processed from our side on 26.07.2024. Please accept our sincere apology for the delay.

Best regards,
PowerUp Casino
bronze
Krugmann
Advanced Novice
1 year agoOriginalTranslation
Unfortunately I can't report anything positive about Neon54 either. After several thousand euros in losses, a lot of disconnections, bonuses not granted, cashback not granted and customer service that apparently has no idea about gambling, I will no longer play at Neon54 Casino.
Furthermore, verification is not possible in advance. In my opinion a huge nogo. Deposits can be made without a limit, more than a daily withdrawal of 500 euros, which then takes several weeks, since you have to verify yourself first, is also not possible. With a lot of luck, after getting lucky on the reels or tables of this house, you might get a weekly payout of 1000 euros.
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  • Many providers
  • Beautiful design
  • No verification without withdrawal request possible.
  • Insufficient settings for responsible gaming.
  • Persistent connection problems/logouts
  • Really bad customer service
Automatic translation:
All Neon54 Casino reviews
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