krugmann's reviews

Casino Guru

We want players to understand gambling.

3 days agoOriginalTranslation
I can only agree with the majority opinion and don't understand the guru's assessment here either! Online casinos are obviously about fun and winning. If a casino sets very small daily withdrawal limits, the casino should be obliged to stick to them. Depositing and losing 500 euros a day is no problem, but withdrawing 500 euros a day will never work here. Play somewhere else!

Edit: After a week and the promise from support that the account would be closed, it is still open.
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  • Great selection of games
  • Incredibly bad software. The slowest site I know
  • Very small withdrawal limits. Here too, a daily cashout of 500 euros is advertised. If you are lucky, you might get paid out 500 per week
  • Support ignores requests
Automatic translation:
1 week agoOriginalTranslation
I have been playing for a long time and have had a lot of bad experiences with online casinos. Wintopia is the first site in a long time that I can really recommend. Everything is just right here. Winnings are actually paid out within a few minutes. There are many different bonuses, and support is very quick if something goes wrong. Keep it up!
  • Verified within minutes
  • Payout within minutes via bank transfer
  • Great selection of games
  • Friendly and helpful support
  • Everything is just right here
  • Nothing, absolutely nothing!
Automatic translation:
Wintopia Casino
1 week ago
Dear Krugmann,

Thank you for taking the time to share your feedback with us.

We’re delighted that you had a great experience at Wintopia. Your feedback encourages us to keep striving for excellence.

Kind Regards,
Wintopia Team
6 months agoOriginalTranslation
Unfortunately, apart from the good selection of providers and games, I can't find anything good about Powerup Casino. The daily cashout limits are very, very small. And they don't pay out 500 euros per day. I've been waiting for a week now for a payout of 500 euros. If a casino operator delays such small amounts, it's clear that customer friendliness is not a priority. I can't recommend anyone to play here.


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  • Good selection of games
  • Payments are delayed
  • Poor communication, support
  • No prior verification possible
Automatic translation:
PowerUp Casino
6 months ago
Dear Krugmann,

Thank you for reaching out.

We would like to inform you that your withdrawal request for 500 EUR was processed from our side on 26.07.2024. Please accept our sincere apology for the delay.

Best regards,
PowerUp Casino
1 year agoOriginalTranslation
Unfortunately I can't report anything positive about Neon54 either. After several thousand euros in losses, a lot of disconnections, bonuses not granted, cashback not granted and customer service that apparently has no idea about gambling, I will no longer play at Neon54 Casino.
Furthermore, verification is not possible in advance. In my opinion a huge nogo. Deposits can be made without a limit, more than a daily withdrawal of 500 euros, which then takes several weeks, since you have to verify yourself first, is also not possible. With a lot of luck, after getting lucky on the reels or tables of this house, you might get a weekly payout of 1000 euros.
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  • Many providers
  • Beautiful design
  • No verification without withdrawal request possible.
  • Insufficient settings for responsible gaming.
  • Persistent connection problems/logouts
  • Really bad customer service
Automatic translation:
Trustpilot_flash_alt
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